Spa Reservations Coordinator
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How you will enjoy your day:
Your role for this job will be to provide friendly customer service for each guest, while being professional, courteous, and engaging in fun and exciting conversations while serving our guests and assisting our servers as needed.
If this job is the right fit for you, you will:
1. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
2. Handle reservations for Mii amo guests for rooms and services. Will be involved in all aspects of the Spa's treatment & service scheduling. Responsible for providing both Mii amo destination guests & Enchantment Resort guests with courteous and efficient treatment scheduling assistance. Will handle initial phone contact for the itinerary scheduling process and continues working with guest’s until arrival. Must be knowledgeable of the facility and property, the surrounding area and the Spa itself. Responsible for making, changing and canceling Spa appointments accurately.
3. Enjoy our free team member café
4. Enjoy free transportation from cottonwood with our Enchantment Shuttle.
5. Opportunity to be eligible for our team member bonus plan.
We hope to see your application for this position and look forward to meeting you!