Spa Front Office Manager
Lead the Mii amo Spa Coordinators and be responsible for delivering an unequaled spa experience for guests. Work with other managers and supervisors to oversee all aspects of the spa and related services including, but not limited to, developing and monitoring front desk staffing, reservations, locker room, guest billing, check-in-procedures and guest service. Act as additional support and cover shifts as a Spa Coordinator and Lounge Attendant as needed. Position requires shift flexibility in support of Spa Operations Director.
The Spa Front Office Manager reflects a warm, personal, efficient, engaging and anticipatory service ethic across a range of tasks and functions in alignment with the Forbes 5 Star Resort Standards. Is a Mii amo Ambassador and role-model for fellow teammates, other departments, and guests.