Retail Manager (18799)
Welcome to our application process here at Enchantment Resort, we can’t wait to meet you! Our property focuses heavily on creating an amazing place to work, and fostering a meaningful connection between all team members. We hope to have you join our team and enjoy some of the ways we provide for our staff!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here on property. Our culture is fast-paced, collaborative, inclusive, and engaging. We work to build an inclusive environment through our free employee cafe, free employee shuttle to and from Enchantment, bonus plan for employees, and more! We strongly believe in providing an environment where our team members are empowered to innovate, and have the ability to do their best work on a daily basis. Come join us!
- Supervise all retail staff to ensure compliance with resort management objectives and procedures
- Implement, conduct and supervise all retail training programs at the multi store level in accordance with product description and department SOP’s
- Ensure timely compliance and participation of al retail staff in resort training, certification and licensing programs in partnership with Human Resources
- Ensure that the department profitability and objectives are met by acting as a Financial Leader
- Create excitement and energy in contests and promotions used to drive sales
- Interview, hire, review performance and handle disciplinary actions as necessary for all retail staff
- Ownership of webstore responsibilities including photography, copy writing and uploading
- Hands on maintenance and monitoring of POS system and its functions.
- Assist in displaying of merchandise in retail outlets with Retail Director
- Manage department scheduling, payroll and forecasting
- Review and correction of departmental P&L’s and related invoicing
- Other duties as assigned
- Oversee the Internet, website and catalog sales
- Assist with control and administration of budget for the Gift, Spa & Tennis shops
- Maintain outside business contacts with vendors and other retail operations