Job Description

Job Details
Mii amo Spa - Sedona - Sedona, AZ
Full Time
4 Year Degree
Restaurant - Food Service

Join an extraordinary team.

This is a place where every day can be extraordinary. Where you’re greeted at every turn by awe-inspiring landscapes, where your fellow team members welcome you as if you’re family, and where people come from all over the world to seek memorable experiences that can only be found here.

Guests rave about our incredible onsite dining options. Join our restaurant team, serving innovative dishes made with fresh, locally-sourced ingredients.

Basic Function: Supervise and administer the Front of House food and beverage operation for Mii amo including Café, Café Juice Bar, In room dining and Pool service. Assist in the coordination of new ideas in guest service, service training and product enhancement. Supervise employees and administer in accordance with department and resort policies

Work Performed:

  1. Supervise Mii amo Cafe to insure compliance with resort management objectives and the health and safety of all employees and guests
  2. Control inventory and order all necessary liquor, beer and wine for Mii amo Café operations
  3. Control inventory and order all necessary administrative and grocery items for Mii amo Cafe operations
  4. Control and maintain adequate supplies of all small wares, utensils and equipment for proper operation
  5. Perform monthly inventories for both food and beverage items in Mii amo Café
  6. Perform china, glass and silver inventories
  7. Maintain established service levels to ensure a consistent guest experience at a high quality level
  8. Act as an ambassador of Enchantment & Mii amo by speaking positively of the Resort at all times
  9. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction
  10. Maximize profitability by constantly monitor labor costs and beverage costs as well as departmental expenses
  11. Interview, hire, train and supervise staff
  12. Schedule staff for Mii amo Cafe in accordance with business needs and management objectives
  13. Conduct performance reviews as necessary for the department
  14. Develop incentive programs to enhance profitability within the department
  15. Responsible for the training of all service staff in established Food and Beverage service standards and resort policies
  16. Responsible for staffing levels, scheduling, evaluating, and disciplining departmental team members as required
  17. Monitor payroll daily and bi-weekly
  18. Hold monthly department meetings to review resort events, departmental policies and procedures and maintain high level of moral
  19. Other duties as assigned

Supervision Exercised: Cafe Supervisor, Café staff

Supervision Received: General Manager and F&B Director

Responsibilities and Authorities:

  1. Uphold the resort commitment to hospitality
  2. Act as Manager on Duty as required for Mii amo Spa
  3. Work closely with all departments to ensure guest service levels are being met
  4. Deal effectively with all departments with regular communication
  5. Manage and supervise Café staff including budgeting, scheduling and payroll

Minimum Requirements:

Bachelor’s degree from four-year College or university; or equivalent related work related experience and/or training. Prefer 3+ years’ prior supervisory skills and hotel/resort food and beverage operations experience. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills. Must maintain current food handler’s certification

Physical Requirements:

30% Sitting

70% Walking, standing and bending

Lifting/Carrying up to 50 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to drive golf cart on occasion as necessary

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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