Pool Host - Mii amo

1. Collect and set up any necessary equipment to perform job including all side-work
2. Greet Guests as they arrive to the Pool deck and assist Guest in finding a vacant lounge chair and shade if requested
3. Assist server with orders and food delivery
4. Report any Guest dissatisfaction, mishandled order and opportunities to management in a timely manner
5. Recognize Guests by name and use name at 3 times within an interaction
6. Assist Juice Bar attendant when available
7. Keep Pool deck clean at all times following proper food safe standards
8. Read all memos
9. Maintain a positive and professional attitude towards Guests and co-workers
10. Operate POS in a proficient manner
11. Report to Restaurant Manager or Supervisor before ending work shift
12. Act as an ambassador of Enchantment and Mii amo by speaking positively of the property at all times
13. Foster a work environment of teamwork and mutual service by assisting coworkers and other departments as necessary to exceed our Guest’s expectations
14. Have knowledge of Resort layout, amenities, hours of operations, special attractions and occasions
15. Work efficiently and as a team
16. Assist with training process for new staff and lead by example
17. Communicate any staff and restaurant needs to Café Manager and Supervisor
18. Advises Manager and Supervisor on any guest concerns, employee relations, operations, etc.
19. Other duties as assigned