Job Description

Job Details
Experienced
Enchantment Resort - Sedona - Sedona, AZ
Full Time
High School
$15.00 - $15.00 Hourly
PM
Hospitality - Hotel
Description

Basic Function: Supervise turndown and night shift employees. Attend to guest relations as necessary.

Work Performed:

  1. Complete assignment sheet for turndown staff
  2. Conduct evening line up meeting with staff prior to start of work in absence of a manager
  3. Ensure public areas at Enchantment and Mii amo are covered including Night Services
  4. Inspect lobby areas and pool areas to ensure assignments are being completed
  5. Ensure employee restrooms are cleaned and maintained
  6. Handle guest calls and requests in a professional manner and promptly
  7. Maintain constant communication with Guest Services and Engineering as necessary to service guests
  8. Ensure laundry staff is following proper procedures
  9. Clean and store equipment properly
  10. Follow training guidelines for new staff members and ensure all properly trained
  11. Complete inspection forms daily and follow up with staff as necessary
  12. Ensure lost and found procedures are followed to submit items to Security
  13. Ensure uniform standards are followed
  14. Other duties as assigned

Supervision Exercised: Turndown Staff

Supervision Received: Housekeeping Managers

Responsibility & Authority:

  1. Ensure all assigned areas are maintained and serviced to high level standards
  2. Follow safety-first policy in work areas, equipment and chemicals
  3. Discipline staff members when necessary
Qualifications

Minimum Requirements:

High school graduate or equivalent. Prior Supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.

Physical Requirements:

  • 10% Sitting
  • 90% walking, standing and bending
  • Lifting/Carrying up to 50 lbs.
  • Hearing and Manual dexterity
  • Distance vision 1-3 feet
  • Use of cleaning solutions
  • Ability to work in all types of weather conditions
  • Ability to drive golf cart

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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