Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How you will enjoy your day:
Responsible for providing warm, personal and anticipatory service and support to the Operations of the Spa Suites, Team and Guests across a range of tasks and functions in alignment with the Forbes 5 Star Spa Standards
- Greet all guests and fellow teammates in a warm and welcoming manner, anticipating how you might serve or assist them before they ask
- Use names whenever possible and project an authentic and kind interest to connect with each person
- Be informed and knowledgeable about the Spa Suites, other Enchantment Offerings, the property layout and location of other amenities and the Story of Boynton Canyon
- Be informed and engaged with today’s schedule, with today’s guests and their needs along with other aspects of today’s operations that might impact you along with how you can best support the team throughout your shift
- Embrace and Practice “the next best yes” when confronted with a question, obstacle or opportunity
- Monitor and maintain with care the Spa Suites, Staging Area, Back-of-House Spaces, Carts and surrounding landscape so they are all fully stocked, in good order and ready to go
- Maintain a safe, clean and neat work environment
- Check-In with the appropriate Leadership Team in place for the day with any updates, questions, changes or concerns
- Be informed and engaged with all administrative tasks and responsibilities including but not limited to reporting of issues, managing inventory, taking breaks, punching in, etc.
- All other duties, tasks and responsibilities in support of the team and operations as assigned