Human Resources Manager-Employee Relations and Benefits

Job Summary:                              

The Human Resources Manager oversees benefit administration, employee relations, communications to team members, compliance related items such as workers compensation, EEOC, unemployment claims, etc.

 Serves as a resource and expert in all things benefits as well as all things employee relations. 

• Acts as a neutral party in team member counseling, problem solving, and conflict resolutions. 
• Conduct team member investigations and disciplinary actions as needed.  
• Ensure that all information is kept confidential.
• Conduct exit interviews and identify, analyze and initiate appropriate actions to resolve unsatisfactory turnover.
• Ensures all I-9’s are fully complete and E-verify has been complete for all new hires in the HRIS. 
• Prepares and maintains team members personnel files to maintain compliance.
• Respond to/attend any related hearings for claims against the resort including EEOC, workers' compensation, unemployment claims, wage and hour, etc.
• Assists with sending new hires information on benefits, new hire forms as needed.
• Plans, assists, and actively participates in team member events and planning committee initiatives. 
• Other responsibilities as assigned by the HR Director. 
• Assists others as needed and special projects, as necessary.
• Stays abreast on employment laws and regulations to ensure compliance in Human Resources.

Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of the job, the employee will be required to:

• Frequently stand, walk or sit for extended periods.   Long and varied hours are often required (8 hours). 
• Ability to use hands to fingers, handle, feel, talk and hear.  
• Bending, reaching, stooping or crouching on occasion.   
• Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  
• Must be able to convey information and ideas clearly, both oral and written in English. 
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be able to work well in stressful, high-pressure situations including the ability to handle team member complaints and disputes while resolving them even if the situation did not begin with them.
• Must maintain composure and objectivity under pressure.  Must be respectful and maintain a calm demeanor.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems.
• Must be effective at listening to, understanding and clarifying concerns and issues raised by team members.
• Must be able to work with a myriad of personalities and levels within the hotel and outside sources. 

 This job description is a general representation of the duties and responsibilities commonly found for this type of position.