Housekeeping Dispatcher

Basic Function:  Prepare daily assignment sheets and coordinate communication between the guests and front desk to the housekeeping staff

Work Performed:

1. Prepare daily assignment sheets
2. Maintain contact with front desk staff and housekeeping staff
3. Answer housekeeping telephone
4. Communicate maintenance requests with engineering department
5. Requisition supplies for the housekeeping department
6. Ensure lost and found report is completed and placed with items that will be taken to the front gate
7. Maintain contact with In Room Dining for tray pickup
8. Ensure proper assigning of keys, team assignments, and cart issues
9. Coordinate guest requests with staff
10. Utilize the computer for necessary information to service the guests 
11. Other duties as assigned

Supervision Exercised:  None

Supervision Received:   Housekeeping Supervisors and Housekeeping Managers

Minimum Requirements:

High school diploma or GED, and/or equivalent work experience.  Must have basic computer skills.  Must be comfortable communicating with guests and staff English and Spanish.    Attention to detail and able to multi-task many priorities.  Self motivated and organized.  

Physical Requirements:

80% Sitting

20% walking, standing and bending

Lifting/Carrying up to 30 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to work in all types of weather conditions

Ability to drive golf cart on occasion as necessary