Job Description

Basic Function: The Esthetician provides professional facials, waxing, and makeup services to our guests at the Spa. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills, and be willing to train in our spa's specific facial treatment offerings.


DUTIES
  Work Performed:

  1. Read and adhere to schedule postings regarding shifts, room assignments, and the computer scheduling system.
  2. Provide consistent professional facials, waxing, and makeup services in accordance with spa protocols and accepted industry practices.
  3. Provide all guests with consistent services even when booked by the hour for a minimum six-hour period. Treatment durations include 30, 40, 60, and 90 minutes.
  4. Lead by example and be an effective role model for guests and staff. Maintain a positive, cooperative team attitude and contribute toward a quality work environment.
  5. Be prompt with appointments, quality of work, and attitudes with guests. Begin services on time and perform all services within the time frame established for each treatment.
  6. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate, and immediate responses to all requests by guests.
  7. Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  8. Actively promote home care programs, meeting minimum retail sales goals.
  9. Actively promote the spa, treatments, services, and retail, as well as programs, promotions, and/or discounts available.

Responsibility & Authority:

  1. Must be knowledgeable about all resort services and amenities.
  2. Properly care for equipment and use proper amounts of product abiding by all product control guidelines to assist with cost controls. Maintain and ensure adherence to service standards.
  3. Perform prep work, properly clean, and restock room as required.
  4. Understands that scheduling is based on occupancy, which may result in a varied work schedule. Be flexible with your schedule, supporting the needs of the spa.
  5. Maintain and reinforce a safe work environment by filling out maintenance request forms and suggesting improvements to procedures, etc.
  6. Read and adhere to scheduled postings regarding shifts, room assignments, and the computer scheduling system.
  7. Actively promote home care programs, post-treatment communication, and follow-up, meeting minimum retail sales goals.
  8. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. Be informed about policy, procedures, and communication.
  9. Regularly attend, participate in, and support training and staff meetings for the spa.
  10. Wear proper uniform and maintain a high standard regarding personal appearance as outlined in the employee handbook.
  11. Keep communication with guests to a minimum as well as on a professional level, only to be initiated by the guest. At no time will the solicitation of gratuities be tolerated. 
  12. Communicate to management all occurrences involving staff or guests in the spa that require attention.
  13. Esthetician is empowered to determine when to terminate treatment in the event it becomes unprofessional and/or uncomfortable for either party.


QUALIFICATIONS
Minimum Requirements:
Essential: Must hold and maintain a current state license. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests. Enjoy working with people and possess a friendly and outgoing personality. Must possess effective listening skills, as well as basic computer knowledge. Must be a team player and possess the ability to work without direct supervision.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online