Job Description

Job Details
Enchantment Resort - Sedona - Sedona, AZ
4 Year Degree

Welcome to our application process here at Enchantment Resort, we can’t wait to meet you!    Our property focuses heavily on creating an amazing place to work, and fostering a meaningful connection between all team members.  We hope to have you join our team and enjoy some of the ways we provide for our staff!

At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here on property.  Our culture is fast-paced, collaborative, inclusive, and engaging.  We work to build an inclusive environment through our free employee cafe, free employee shuttle to and from Enchantment, bonus plan for employees, and more!  We strongly believe in providing an environment where our team members are empowered to innovate, and have the ability to do their best work on a daily basis.  Come join us!

Basic Function:  Marketing liaison between the Sedona resort and Scottsdale corporate marketing office to ensure brand compliance, elevated guest experiences and development and execution of engaging resort programs, offers and special events. Assist with site tours when needed.

Work Performed:

  1. Coordinate marking efforts between Enchantment/Mii amo and Corporate office
  2. Work with VIP Manager to ensure that property is ready for influencers and media visits
  3. Coordinate marketing events with operational and corporate marketing team
  4. Assist in content creation for social media channels
  5. Manage recruitment social media channels (i.e., LinkedIn, Glassdoor, etc.)
  6. Conduct property site visits when needed
  7. Manage collateral materials across departments and ensure brand compliance
  8. Perform duties assigned by corporate marketing and operation team 
  9. Provide team member monthly newsletter
  10. Manage communication with staff via Café TV
  11. Oversee online reputation management (post-guest surveys, third party review sites)
  12. Manage on hold messaging, in-room brand channel and on property guest-facing materials
  13. Responsible for updating Open Table menus’ and applicable third party sites
  14. Brand ambassador to uphold all brand standards
  15. Work in tandem with corporate marketing team to foster great relations with local CVB and Sedona Office of Tourism to promote the resort
  16. Streamline content development for quarterly activity guides, restaurant menus and more
  17. Other duties as assigned

Supervision Exercised:  None

Supervision Received:  Managing Director and Corporate Director of Marketing


Responsibility and Authority:

  1. Understand functions of various departments
  2. Think independently and creatively
  3. On-call availability based upon occupancy and availability of tasks and work flexible hours
  4. Positively communicate with staff and guests
  5. Complete projects without direct supervision
  6. Conduct meetings as requested
  7. Work collaboratively across multiple departments and functions
  8. Represent the brand in a positive way

Minimum Requirements:

Bachelor’s Degree in marketing or hospitality preferred. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Strong computer skills including Microsoft Office (Word, Excel, Power Point). Familiarity with design programs such as Adobe Suite (InDesign, Illustrator). Self-motivated, organized, and creative with strong public relations skills. Excellent team member relations skills. Passionate about travel, hospitality and customer excellence.

Physical Requirements:

30% Standing,

30% Walking

40% Sitting

Lifting & carrying 15 - 60 pounds

Hearing and manual dexterity

Ability to be outdoors for a prolonged period of time throughout the year

Computer screen reading 1 - 3 feet

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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