Job Description

Job Details
Enchantment Resort - Sedona - Sedona, AZ

Basic Function:  Oversee all buying, merchandising and management of the Marketplace Gift Shop, Spa Boutique, Trail House website, and retail areas.  Ensure guest satisfaction and profitability is maximized while maintaining reasonable inventory levels.

Work Performed:

  1. Supervise Retail Manager(s) to ensure compliance with resort management objectives and procedures
  2. Coordinate all of the Retail buying for Enchantment Resort and Mii amo
  3. Receipt and display of merchandise in retail outlets at Enchantment
  4. Ensure that the department(s) profitability and objectives are met
  5. Ensure all training programs are effective and in accordance with product description and department SOP’s through Retail Manager
  6. Interview, hire, review performance and handle disciplinary actions as necessary of all retail staff, with the assistance of the Retail Manager
  7. Collaborate with sister properties in buying and overall operation of retail outlets when practical
  8. Source, select, purchase and price merchandise for all retail outlets
  9. Develop and enhance partnerships to offer unique product and service
  10. Assist with selection of local artists to activate lobby and Trail house with unique presentation
  11. Organize special events (Trunk shows, Skin care education, etc)
  12. Assist with selection of resort uniforms
  13. Maintain accurate inventory controls for Retail
  14. Rotate and display inventory to maximize sales and decrease loss due to expiration
  15. Ensure training programs are implemented and effective for all departments
  16. Perform regular buying trips and physical inventory and cycle counts
  17. Maintain high department morale
  18. Implement service standards to ensure a consistent level of customer service
  19. Ensure proper procedures for cash handling and credit payments are adhered to
  20. Work with Group contacts to coordinate with them prior to coming to the resort to increase revenue through group gift program
  21. Become proficient in front and back end of POS/Inventory Management system
  22. Maintain buying strategy based on supply and demand, guest feedback and product development
  23. Train staff on product knowledge and maintain artist bio manual
  24. Research and resolve inventory variance issues with Retail Warehouse Supervisor
  25. Responsible for meeting revenue goals. Labor and operating budgets
  26. Must have flexibility to work weekends or to cover store shifts as needed
  27. Other duties as assigned

Supervision Exercised:  Retail Manager, Retail Warehouse Supervisor and Assistant Buyer.

Supervision Received:  Managing Director


Responsibility & Authority:

  1. Develop annual Open To Buy plan(s) for Retail
  2. Develop and oversee the Internet, website and catalog sales
  3. Control and administer budget for the Gift Shop, Spa Boutique & Trail House retail outlets
  4. Maintain outside business contacts with vendors and other retail operations

Minimum Requirements:

College degree in related field or equivalent experience. Prior retail buying experience as well as a minimum of 5+ years experience in retail management.  Strong supervisory skills and attention to detail.  Good communication skills both verbally and written.  Strong computer skills as well as knowledge of a variety of inventory and retail software as well as other company software.  Strong budgeting skills to ensure cost of sales and profits are effective. Willing to travel for buying trips and other travel as assigned.

Physical Requirements:

Lifting & carrying up to 50 pounds

60% Sitting

40% Standing, walking and bending

Hearing and manual dexterity

Ability to work in all types of weather conditions

Ability to drive a golf cart

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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