Job Description

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!

At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day:

Your role for this job will be to provide friendly customer service for each guest, while being professional, courteous, and engaging in fun and exciting conversations while serving our guests and assisting our servers as needed.

If this job is the right fit for you, you will:

1. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction

2. Provide support to the concierge department by handling administrative duties such as scheduling, payroll, team member coaching/counseling, training, etc. as well as pre- arrival contact, special projects, and vendor and guest contact as assigned to the concierge staff, while functioning also as a concierge as business levels dictate. Provides all aspects of the highest level of guest service including but not limited to, booking tours, dinner reservations, area activities and events. Promote/sell and have full knowledge of the resort’s services to maximize the guest’s awareness of the services available on property and ensure that Enchantment Activities are recommended first and foremost to enhance the guest’s experience. For services outside of the resort, sell or suggest only the highest quality available to ensure our guests satisfaction.  

3. Enjoy our free team member café

4. Enjoy free transportation from cottonwood with our Enchantment Shuttle.

5. Opportunity to be eligible for our team member bonus plan.

We hope to see your application for this position and look forward to meeting you!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online