Computer Services Assistant
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!
At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How you will enjoy your day:
Manages all activities related to the operations and maintenance of computer software applications and databases for all Enchantment Group properties in conjunction with Director of Computer Services.
- Aids in the analysis & configuration of software applications for optimal functionality and revenue capture.
- Familiarizes & trouble-shoots applications performance issues.
- Identifies and corrects user errors, application dysfunction, and networking variables.
- Installation and transitional re-training for software upgrades.
- Conducts formal PC software orientation and technical support for new and existing employees.
- Oversees and organizes the implementation of future software installations and configuration.
- Coordinates and participates in contracted vendor training as needed for software applications.
- Guarantees the performance integrity of databases.
- Manages the capacity of databases planning for future needs.
- Supervise & monitors the quality of database information from all sources.
- Assists Director of Computer Services in the evaluation and implementation of standard IT operating practices, controls and security measures for all properties.
- Assists in the development and implementation of computer related projects intended to improve efficiency and maximize revenue capture.
- Excellent communication and teaching skills.
- Flexibility in work schedule.
- Other duties as assigned.