Job Description

Job Details
Management
Enchantment Resort - Sedona - Sedona, AZ
Undisclosed
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Description

Basic Function: Oversees and manages Adventure Advisors, Hiking and Mountain Biking Guides, trail use reports, and inventory management for all company assets, including, but not limited to all outdoor adventure equipment i.e. mountain bikes, vans, and trails.

Work Performed:

  1. Assist the Director of Adventure & Activities when needed to supervise all activities departments to ensure compliance with the resorts’ management objectives, policies and procedures
  2. Under the supervision of the Director of Adventure, implements short and long range business plan, budget, forecast.
  3. Oversee the scheduling and coordination of all outdoor excursions for Mountain Biking and Hiking. 
  4. Hire, train, develop, and schedule Adventure Advisors.
  5. Develops and executes special outdoor programs, projects, special events and activities designed to increase the number of hiking and biking excursions.
  6. Ensure that the department’s profitability objectives are met and goals created
  7. Supervise all training programs in accordance with the product description
  8. Know all safety and emergency procedures for guests/employees and how to act upon them
  9. Understand accident reporting and prevention policies
  10. Implement ongoing training programs for both safety and guest relations
  11. Interview, hire, review performance and handle team members’ disciplinary actions as necessary
  12. Collaborate and communicate with fellow managers to create proposals for resort activities and promote programs and activities
  13. Effectively implement training, cross training and retraining of the staff
  14. Ensure proper procedures of cash handling & payment for services received are being followed
  15. Responsible for the information provided in the monthly events schedule for the resort and its guests
  16. Ability to work with the Sales and Marketing Department to develop special activities for group participation to maximize additional revenues for the resort and to enhance the guests’ experience
  17. Coordinate all indoor and outdoor activities and ability to interact with guests during the day
  18. Promote, educate guests on all activities and secure sale.
  19. Facilitate and confirm any private activities requests from guests or groups
  20. Overall responsibility for supplies related to activities programs
  21. Responsible for Hike & Bike, payroll and invoicing of all contractors
  22. Maintain a relationship with the US Forest Service and reporting requirements connected to the resort’s permit
  23. Oversees contributions to the Boynton Canyon Preservation Fund and facilitating where and how those funds are utilized.
  24. Assist the Director with budgets and monitor expenses for department
  25. Other duties as assigned

 

Supervision Exercised:  Oversee Hiking Guides and Mountain Guides when Director is not available.

Supervision Received:   Director of Adventure & Activities

Qualifications

Responsibility & Authority:

  1. Ability to deal effectively with all departments
  2. Maintain outside business contacts within the community to include associations that relate to the Activities area
  3. Represent the resort for outside vendor Orientations and meetings

 

Minimum Requirements:

Bachelor’s degree from four-year College or university or equivalent experience. Prior hotel/resort activities or fitness experience preferred.  General background in recreation and child development helpful.  Knowledge of hotel operations and activities beneficial. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease.  Computer skills required.  Strong team member relations skills.  Must be certified in CPR/ First Aid for children & infants.  Safety sensitive position.

 

Physical Requirements:

70% Sitting

30% Walking, standing and bending.

Lifting/Carrying up to 50 lbs.

Hearing and manual dexterity

Distance vision 1-3 feet

Ability to work in all types of weather conditions

Ability to drive van as necessary (clean MVD record)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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